Finisar: Product Support

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Finisar is committed to providing the highest level of customer service. Contact our technical support team with product questions or request technical assistance from 7:00am to 5:00am PST, Monday through Friday. We also invite you to browse our FAQs and Library section for useful content.

If you're an already existing customer looking for the latest software updates, we encourage you to use our new customer portal before going back to the software download portal.

eCustomer Portal User's Guide

Using Finisar Xgig Fibre Channel Load Tester with Brocade Equipment

Technical Support
United States
Optics: Transceivers and Transponders Contact your channel partner directly. Email: DL-AppsEngOptics@finisar.com Protocol Analyzers & Traffic Generators (Design and Test) Call: +1 408-400-1100 Toll Free: 866-594-2557 Email: techsupport@finisar.com Advanced Optical Components (VCSELs) Call: +1 214-509-2700 Toll Free: 866-698-2735 Toll Free USA: 866-MY-VCSEL Fax: +1 214-509-3709 Email: support@adopco.com Medusa Labs (Test Tools and Training Lab) tools@medusalabs.com